Several years ago, I worked with a surgeon who used to explain the disease process to his patients by telling them that their livers looked like cheese, or their hearts worked like a second-hand car.
The patients were so frightened that many of them probably died... Click here to continue.
No nurse or caregiver expects to be confronted by an angry patient, but it happens more often than not.
It is usually most unexpected and catches you by surprise.
It is quite natural to react immediately either by getting irritated and angry or by walking away.
1. Remain Calm... Click here to continue.
If you are looking for any promotion or leadership role, you need to join a Toastmasters club.
Toastmasters clubs offer an inexpensive way for you to improve your leadership and communication skills.
A few years ago, the patients that I worked with were critically ill, and most of them were... Click here to continue.
When the year comes to a close, companies usually feel that it is the best time to give the office party and show their employees that they have not forgotten about them.
One such company that I worked for some years ago went out of its way to plan for... Click here to continue.
My name is Joyce & I run this site. I'm glad you are here.
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